Sunday, December 16, 2012

Benefits of Video Conferencing | Unified Communications | RTM ...

unified communications provided by RTM Communications to assist your business in day-to-day matters?In the ever-evolving technical world that we live in, the need for everyone to be at a meeting or to have someone travel across the country to meet a client diminishes with the growing presence of video conferencing. This technology that provides unified communications on a global scale has made it easier for offices and companies to save money and increase production even while everyone?isn?t?in the same building. Following are six benefits to video conferencing to help your business improve.

1. Less Travel Costs- We live in a world that is connected globally and travelling used to be a requirement when doing a routine business trip. Nothing will replace live interaction, but what if there was a way to do the mundane things from your office in California with your client in Florida?

The answer is that you can use video conferencing to replace those routine business trips. With the quality, ease of use, the ability to share content quickly and though a high definition connection; video conferencing places you in the office with your client without actually having to be there.

You might think that a video conference investment might be expensive with the equipment, service, the training to use it, and the network to run it, but the Return on Investment (ROI) in travel reduction alone will be worth it.

2. Increased Workflow Amongst Satellite Teams- Your business has teams all over the world that need to be in constant contact with each other, however, they use the traditional methods of phone calls, e-mail, texting, instant messaging, or using workflow applications. This can present problems in messages being misunderstood, slow messaging speeds or lost communication between teams. The majority of non-verbal communications can severely restrict the progress of a project.

With the unified communications that video conferencing can provide, these problems can be solved as the teams would be able to see and hear each other and the non-verbal cues that are a part of every day conversation will be seen, addressed, and taken care of. This results in decisions being made quicker, projects being completed faster and an increase in productivity.

3. Hiring Improvement ? The hiring process can be long and arduous especially with possible candidates located all over the country. If your interview process involves multiple people as well, then the process can become quite expensive. With video conferencing, candidates can be interviewed at a facility closest to them and be interviewed by multiple people from many different locations while being interviewed in person. These can also be recorded for those who can?t partake in the interview but who are part of the hiring process.

4. Ability to Cater to Employee Needs- Employees have lives outside the office and sometimes that can affect their availability to come into the office. Video conferencing can assist with this and provide employees with connectivity they couldn?t get before. Remote employees can stay connected with team members and management. Employees who need to balance their work/life can travel less and spend more time at home with their family; video conferencing also allows employees to work full-time from home to alleviate travel expenses. Video conferencing allows for real-time face-to-face interactions that are an improvement over endless e-mails and phone calls.

5. Advantage over the Competition- Video conferencing can provide you with the ability to sustain a competitive advantage via multiple ways:

  • Communications between teams are faster, resulting in knowledge shared wider, quicker, and can reduce the time it takes to market new products and services
  • A support person can create a more personal relationship with their customers to encourage a loyalty that a call center?wouldn?t?get
  • In Manufacturing it can be used to check product quality, make quick changes, and provide accuracy throughout the supply chain, which is much quicker than the next day delivery service the competitors rely on
  • The use of video conferencing can provide Public Relations and Human Resources with an opportunity to promote the company?s efforts to protect the environment, thereby ensuring a spot on the short list of vendors for environmentally friendliness which helps when going for competitive government or commercial bids

6. Supporting the Environment- Investing in video conferencing means that your company is taking a step in investing in a ?green? technology. By reducing the need for travel, you reduce energy use, and substantially reduce your company?s carbon footprint. This ensures a basis for regulatory compliance.

With video conferencing, your company can provide a way to hold meetings, conferences, share content, increase productivity, all while keeping your company connected all around the world while reducing costs at the same time.

Source: http://www.removethemystery.com/the-benefits-of-video-conferencing/

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