What they should tell you during business school commencement speeches is this: In the real world, you?re going to need to build and channel influence. Simply barking out orders and handing over a process manual won?t guarantee that others will do the job?or do it well.
Employees need to know you care about them and their well-being. That?s influence.
Learn to build it as soon as you can. You?ll need it.
? Terry Starbucker?s blog.
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